Genesis Group, Inc. - Managed IT Services - About Us Your Denver Managed IT Solution

About Genesis Group, Inc.

Genesis Group is a Colorado-based IT consulting firm which has deep roots in the Denver business and religious communities. Since 1993 when our firm began as a private consulting company to non-profit ministries, one passion has continued to drive the performance of our growing company . . . client satisfaction coupled with the implementation of award-winning technology.

Our network solutions and web designs are tailor-made to address each customer’s unique needs and business strategy. We use the most reliable technology available to address the growing demands of clients who must maintain or even gain a competitive edge—an edge they only keep by improving responsiveness to customers and reducing business costs.

Our engineers and technical staff have an average of 15 years each of IT experience in network design, system maintenance, research and development, web development and hosting, and systems integration and application

 
development. Since our business model is as an outsourced IT department, Genesis gives our clients the ultimate experience of selecting the IT solutions they need, while leveraging the experience of professionals they don’t have to hire as full-time staff.

Meet our President:
Leading our passion for excellence – Jeff Korsen, President & Senior Consultant

A combination of seasoned field experience and passionate customer service, Jeff is the driving force and visionary behind a mission which puts the customer first. He has a rich balance of technical expertise, business management, and project/systems design. His IT prowess spans 24 years working for Fortune 500/1000 companies such as Lucent Technologies, Time Warner Telecom, and Jefferson County School Systems. Jeff leads the team of network specialists who manage our client networks, servers, communication backbones, and technology implementations.

Meet our Director of Support:
Leading our customer support – Terri Taylor, Director of Support & Jr. Partner

Terri brings a wealth of skills to the Genesis team including business management and 11 years of network and computer support. After obtaining her CCNA, A+, and Microsoft MCSE certifications, she began installing, configuring, and supporting small business networks around the Denver Metro area. In addition to running her own IT company, she also co-managed another successful, small business located in the North Metro area. Terri understands the priority of satisfying our client's needs as well as handling the pressure of business deadlines. Her technical skills and customer service commitment are exactly the kind of expertise which makes Genesis a cut above.

What sets us apart?

Our engineers are expertly trained, highly-skilled individuals who have your company’s interests at heart. Our clients tell us the number one reason they retain us year after year is our awareness of our customer’s needs and our A+ customer service. We work for you and won’t rest until you’re satisfied.

Whether it’s installing a new server, resolving problems with your networked PCs, designing a custom website to help drive your sales success, or customizing a VoIP or broadband communications package for your special communications needs, you’ll always be treated as a number one client whose request is our top priority.

Our Mission

  • To provide our clients with the finest IT and telecommunication solutions possible, helping them create a more efficient business operation and more profitable bottom-line.

Our Values

  • Leadership . . . we’ll listen, then take action.
  • Dedication . . . our job isn’t complete until you’re satisfied.
  • Innovation . . . if there is a way—we’ll find it.
  • Quality & Excellence . . . the highest standards—subject to your review—always.
  • Integrity . . . if we tell you we will—we will . . . or your money back!

 


Network Administration
Network Administration

Our clients receive the same service level and attention to detail that usually belongs only to larger companies who have in-house IT staff.

Let’s talk about your next IT project . . .
303.255.2583

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Desktop Support & Helpdesk
Desktop Support & Helpdesk

The following is a list of a few of the services Genesis Group’s technicians will provide:

  • Computer equipment maintenance
  • Assistance with software, including:
  • Installation
  • Upgrades
  • Data transfer/conversion
  • Desktop configuration
  • Installation of security patches
  • Training on PC hardware, applications, and networking processes
  • Antivirus configuration and or removal
  • Equipment upgrades
  • Preventative maintenance
  • Relocation of equipment/cabling
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Network Security
Network Security

Have you considered the fact that someone attempting to do harm or even a disgruntled employee could be trying to hack into your network? If not, you should. It is a crime which more and more small businesses such as yours are experiencing.

Let’s talk about your network security . . .
303.255.2583

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Telecommunications
Telecommunications

Nothing is more important than your company’s communications with customers and vendors.  The fastest servers will not make up for a slow Internet connection.  Voicemails will never be heard if your phone lines are unreliable. Your telecommunications infrastructure is your life-blood!
 
Let’s talk about your voice and data lines . . .
303.255.2583

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Application Development and Support
Application Development and Support

Custom software applications can make the difference between success and failure in your business. If your loosing efficiency and productivity to out of the box software that you have to "work around", then it's time to talk to our expert team of software developers to see if there is a solution that can bring you increased levels of profitability.

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Web Hosting
Application Development and Support

When you need your site available 24 x 7, and you want the quality and customer service provided by Genesis Group, then maybe it's time to rethink who provides your web hosting service.

We offer one of the most advanced and reliable web hosting platforms available designed on the Microsoft Windows 2008 recommended hosting platform.

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